RegalSentry
In the Lab
Field Notes

What actually happens in the first hour of an incident

A timeline from one of our recent IR engagements, with names changed. The first hour matters more than the next forty.

An MSP partner called us at 11:47pm on a Tuesday. By 12:03am we had isolated the affected tenant, by 12:21am we had identified the entry vector, and by 12:48am we had a rollback plan in motion.

What made this work wasn't tooling. It was that the partner had run a tabletop with us four months earlier and knew exactly who to call. The technical work was the easy part.

If your IR plan lives in a SharePoint folder nobody has opened this year, it isn't an IR plan.

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